ph01 Privacy Policy

ph01 processes personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations as issued by the National Privacy Commission of the Philippines. Our processing activities are also subject to compliance with PAGCOR's requirements governing online gaming operators in the Philippines, including identity verification, anti-money laundering procedures, and responsible gaming enforcement.

The legal bases upon which ph01 processes your personal data include:

• Consent: You have provided explicit consent for specific processing activities, including marketing communications and optional analytics.
• Contractual necessity: Processing is necessary to perform the user agreement and deliver the gaming services you have requested.
• Legal obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR regulations, anti-money laundering requirements, and tax reporting obligations.
• Legitimate interests: Processing is necessary for ph01's legitimate business interests, such as fraud prevention, security, and platform improvements, provided such interests do not override your fundamental rights and freedoms.

ph01 collects several categories of personal information necessary to operate your account, comply with regulatory obligations, and provide a secure gaming environment. The data we collect includes:

Account Registration Data:

• Full legal name as it appears on your government-issued identification;
• Date of birth (to verify you meet the 21+ age requirement);
• Philippine mobile number (for SMS authentication and OTP delivery);
• Email address (for account notifications and communications);
• Account username and password (encrypted and never stored in plain text).

Identity Verification Documents:

• Scanned or photographed copies of Philippine government-issued ID (e.g., PhilSys, UMID, passport, driver's license);
• Proof of address documents where applicable for higher withdrawal tiers;
• Selfie or photograph for biometric identity matching, where required for enhanced verification.

Payment and Financial Data:

• GCash or PayMaya mobile wallet numbers linked to your account;
• Bank account details for BPI, BDO, or Metrobank withdrawals, including account holder name and account number;
• Transaction history, including deposit amounts, withdrawal requests, timestamps, and payment method used;
• Source of funds declarations where required under anti-money laundering regulations.

Usage and Behavioral Data:

• IP address, device type, operating system, and browser type used to access ph01;
• Session logs, including login times, logout times, and duration of play;
• Game history, including titles played, bets placed, outcomes, and winnings;
• Interaction with promotions, bonuses, and customer support inquiries.

ph01 uses your personal data exclusively for the purposes listed below. We do not use your information for purposes unrelated to your use of the Platform without obtaining your explicit consent.

• Account Creation and Management: To create, maintain, and authenticate your ph01 account, including login authentication using OTP verification sent to your registered Philippine mobile number.
• Age Verification and Regulatory Compliance: To verify that you are at least 21 years of age, as required by PAGCOR regulations, and to comply with anti-money laundering (AML) and know-your-customer (KYC) requirements mandated by Philippine law.
• Payment Processing: To process deposits and withdrawals through GCash, PayMaya, BPI, BDO, and Metrobank, and to maintain accurate records of all financial transactions for audit and regulatory purposes.
• Game Delivery and Platform Operation: To provide access to the ph01 game library, maintain game session integrity, and ensure fair play through monitoring for fraud, collusion, and exploitation of technical errors.
• Customer Support: To respond to your inquiries, troubleshoot technical issues, and resolve disputes related to your account or gaming activity.
• Responsible Gaming Enforcement: To monitor player activity for signs of problem gambling, enforce self-exclusion and deposit limit settings, and provide intervention where responsible gaming concerns are identified.
• Security and Fraud Prevention: To detect, prevent, and investigate fraudulent activity, duplicate accounts, money laundering, and other violations of the ph01 Terms & Conditions.
• Marketing Communications (Opt-In): Where you have consented, to send promotional emails or SMS messages regarding bonuses, new games, and special offers. You may withdraw this consent at any time through your account settings.
• Platform Improvement: To analyze aggregated, anonymized usage data to improve platform performance, game selection, user interface design, and overall player experience.

ph01 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. We may share your personal data only in the following limited situations, and only to the extent necessary for each specific purpose:

• Payment Service Providers: We share necessary financial data with GCash, PayMaya, BPI, BDO, and Metrobank solely to process deposits and withdrawals initiated by you. These providers are bound by their own data protection policies and applicable Philippine financial regulations.
• Game Content Providers: We share session identifiers and game result data with licensed game developers and providers who supply game content to the ph01 platform. No personally identifiable information beyond what is necessary to operate the game session is transmitted.
• Regulatory Authorities: We are legally required to disclose player data to PAGCOR and the Anti-Money Laundering Council (AMLC) upon lawful demand, including for KYC compliance, AML investigations, and gaming regulatory audits.
• Law Enforcement: We may disclose personal data to Philippine law enforcement authorities where required by a valid court order, subpoena, or other lawful legal process.
• Technology Infrastructure Providers: We use cloud hosting, cybersecurity, and platform monitoring services provided by trusted technology partners who process data on our behalf under strict data processing agreements aligned with Philippine data protection requirements.

ph01 implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. Our security framework includes:

• Encryption: All personal data transmitted between your device and ph01 servers is protected by 256-bit SSL/TLS encryption. Data stored on our servers is encrypted at rest using industry-standard encryption protocols.
• Access Controls: Access to player personal data is restricted on a need-to-know basis. Internal staff who access player data are subject to confidentiality obligations and background screening.
• Two-Factor Authentication: ph01 uses OTP-based authentication sent to your registered Philippine mobile number as a mandatory second factor for login and sensitive account operations, including withdrawals.
• Intrusion Detection: ph01 employs automated intrusion detection and security monitoring systems that continuously scan for unauthorized access attempts, suspicious transaction patterns, and anomalous account activity.
• Security Audits: Our platform and data infrastructure are subject to regular independent security assessments and penetration testing to identify and remediate vulnerabilities before they can be exploited.

Despite these measures, no online platform can guarantee absolute security. In the event of a personal data breach that poses a risk to your rights and freedoms, ph01 will notify the National Privacy Commission and affected players in accordance with the timelines and procedures required under the Data Privacy Act of 2012 and its implementing rules.

ph01 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and analyze aggregated usage patterns that help us improve the player experience. Cookies are small text files placed on your device by your web browser when you visit ph01.cam.

The categories of cookies used by ph01 include:

• Essential Cookies: Required for core platform functionality, including session management, login authentication, and security. These cookies cannot be disabled without impairing your ability to use ph01.
• Functional Cookies: Used to remember your preferences, such as your preferred language, display settings, and responsible gaming configurations. Disabling these cookies may affect your user experience but will not prevent access to the platform.
• Analytics Cookies: Used to collect anonymized data about how players navigate and interact with the platform. This data is used in aggregate form only and is never associated with individual player identities. You may opt out of analytics cookies through your browser settings.

Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by ph01. To exercise any of these rights, please contact our Data Protection Officer at the address provided in Section 12.

• Right to be Informed: You have the right to be informed about how ph01 collects and processes your personal data. This Policy fulfills that obligation.
• Right of Access: You may request a copy of the personal data ph01 holds about you, including information about how it is processed, the purposes of processing, and the parties with whom it has been shared.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data held about you. You may update basic account information directly through your ph01 account settings. For corrections to identity verification records, please contact support.
• Right to Erasure: You may request deletion of your personal data where: (a) it is no longer necessary for the purposes for which it was collected; (b) you withdraw consent where consent was the legal basis; or (c) the data has been processed unlawfully. This right is subject to ph01's legal obligations to retain certain data under PAGCOR regulations and Philippine law.
• Right to Object: You have the right to object to certain processing activities, including direct marketing. Where you object to marketing communications, ph01 will cease that processing immediately upon receipt of your request.
• Right to Data Portability: You may request that ph01 provide your personal data in a structured, commonly used, machine-readable format, allowing you to transfer it to another service provider where technically feasible.
• Right to Lodge a Complaint: If you believe ph01 has violated your data privacy rights, you have the right to file a complaint with the National Privacy Commission of the Philippines.

ph01 retains personal data for as long as necessary to fulfill the purposes outlined in this Policy, or as required by applicable Philippine law and PAGCOR regulations. The following retention periods apply:

• Active Account Data: Retained for the full duration of your active ph01 account, plus a minimum of five (5) years following account closure, as required for PAGCOR compliance and anti-money laundering record-keeping obligations.
• Financial Transaction Records: Retained for a minimum of ten (10) years in accordance with AMLC reporting requirements and Philippine financial record-keeping regulations applicable to online gaming operators.
• Identity Verification Documents: Retained for the duration of your account and for five (5) years after account closure, in compliance with KYC and PAGCOR record-keeping requirements.
• Customer Support Records: Retained for three (3) years from the date of the support interaction, or longer where the interaction relates to an unresolved dispute or ongoing investigation.
• Analytics Data: Anonymized and aggregated usage data may be retained indefinitely as it contains no personally identifiable information. Raw session logs are deleted after ninety (90) days.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents reconstruction of the original data. Where deletion is not technically feasible due to backup or archival systems, the data is isolated from active use and protected until secure deletion becomes possible.

ph01 employs mandatory age verification procedures at the time of account registration. If ph01 becomes aware that personal data has been collected from a person under the age of 21 without parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that ph01 has inadvertently collected data from a minor, please contact us immediately at [email protected] so that we may take appropriate action.

Parents and guardians who are concerned about minors accessing online gaming content are encouraged to use device-level parental controls and to review our Responsible Gaming page for further guidance on protecting young people from online gambling harm.

ph01 is a Philippines-focused platform and processes personal data primarily within the Philippines. However, certain technology infrastructure services — including cloud hosting, cybersecurity monitoring, and game content delivery — may involve the transfer of data to servers located in other countries.

Where personal data is transferred outside the Philippines, ph01 ensures that adequate safeguards are in place to protect the data to a standard equivalent to that required under the Data Privacy Act of 2012. Such safeguards include:

• Contractual data processing agreements with international service providers that impose obligations equivalent to those under Philippine data protection law;
• Transfer to service providers located in jurisdictions recognized as having adequate data protection frameworks;
• Technical and organizational measures ensuring that transferred data is protected against unauthorized access, disclosure, or use.

ph01 does not transfer personal data to jurisdictions that lack adequate data protection safeguards without first implementing the protective measures described above and, where required, notifying the National Privacy Commission.

ph01 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, new regulatory requirements, or updates to the Platform. When material changes are made, we will notify registered Players via email to the address on file and by posting a notice on the ph01 platform. The updated Policy will display a revised effective date at the top of this page.

Your continued use of the ph01 platform following notification of a material amendment constitutes your acknowledgment of the updated Policy. If you do not agree with any change, you should cease using the platform and may request account closure in accordance with the procedures described in the ph01 Terms & Conditions. We encourage you to review this Policy periodically so that you remain informed about how ph01 protects your personal information.

ph01 has designated a Data Protection Officer ("DPO") responsible for overseeing our data protection compliance and handling inquiries, access requests, and complaints from players regarding the use of their personal data.

If you wish to exercise any of your rights under the Data Privacy Act, have questions about this Policy, or believe that ph01 has not handled your personal data appropriately, please contact us through the following channels:

If you are not satisfied with ph01's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. Information on how to file a complaint with the NPC is available through the Commission's official channels.

This Privacy Policy was last updated on 1 January 2026 and supersedes all prior versions. By continuing to use the ph01 platform after this date, you confirm your acceptance of this version of the Policy.